Solutions – Activity Checks

At Kelley Alliance, we provide direct and indirect activity checks.

In a direct activity check, our investigators will professionally represent your company. A Kelley Alliance investigator will go to an insured’s home or workplace, speak to the insured directly, and determine whether he can verify the information he provided on his insurance claim.

For example, if your company is investigating a widowed spouse who is receiving workers’ compensation as a dependent of his deceased wife, a Kelley Alliance investigator can perform a direct activity check by meeting the claimant at his house and ensuring that he hasn’t remarried.

In an indirect activity check, Kelley Alliance investigators will covertly surveil the insurance claimant. We’ll monitor the claimant’s home or workplace to verify the information she has provided on her claim.

The average activity check lasts four hours. But it can be extended if the claimant is found to be active during the check. Kelley Alliance will always confirm any authorization for scope expansion with our client first.